Pay it Safe with Zelle®
Zelle is a safe and secure way to send money to directly to a bank account.
Read MoreZelle®
8/10/2021
We have partnered with Zelle® to bring you a fast, safe and easy way to send and receive money with friends, family and other people you trust.1 Zelle® is available right from online and mobile banking so you don’t need to download anything new to start sending and receiving money!
How to start using Zelle®
- Enroll or log in to Online Banking or the Arkansas Federal Credit Union mobile app
- Select the Zelle® widget
- Accept Terms and Conditions
- Select your U.S. mobile number or email address and deposit account
How to send money with Zelle®
Once you are enrolled in Zelle®, to send money simply add a trusted recipient’s email address or U.S. mobile phone number, enter the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.1, 2, 3
How to receive money sent with Zelle®
If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your bank account and will be available typically within minutes.1
If you have not yet enrolled with Zelle®, follow these steps:
- Click on the link provided in the payment notification you received via email or text message.
- Select Arkansas Federal Credit Union.
- Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle® using that email address or U.S. mobile number where you received the notification to ensure you receive your money.
Received a payment request from Zelle®?
As a recipient of a payment request, you will have the option to send the requested amount, send a different dollar amount or decline the request.
If you decline the payment request, the sender will receive a notification that the request was declined. If you do not act on the request within 14 days, the request will expire and the sender will receive notice their request has expired.
To respond to the payment request:
- Enroll or log in to Online Banking or the Arkansas Federal Credit Union mobile app
- Mobile: Select More, then Transfer & Pay, then Zelle.
- Desktop: Select Transfer & Pay, then Zelle.
- Select Activity
- Choose Requests
- Click on the request and respond
Using Zelle® is
Safe
Send and receive money with Zelle® right from online banking or our mobile banking app.
Learn more about Zelle®
Frequently Asked Questions
What is Zelle®?
Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes.1 With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.1
Who can I send money to with Zelle®?
You can send money to friends, family and others you trust.1
Since money is sent directly from your bank account to another person’s bank account within minutes,3 it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number.
How do I enroll with and use Zelle®?
To get started, log in to Arkansas Federal Credit Union’s online banking or mobile app and navigate to the Zelle® widget. To enroll, accept terms and conditions, tell us your email address or U.S. mobile number and deposit account, and then you will receive a one-time verification code, enter it and you’re ready to start sending and receiving with Zelle®.
To send money using Zelle®, simply add a trusted recipient’s email address or U.S. mobile phone number, enter the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.1
To request money using Zelle®, choose “Request,” select the individual(s) from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request.”3
To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.
Don’t have our mobile app?
Download it for free.
