My Cards Help & Support

10/16/2023

Card Control at Your Fingertips

Want an easy way to manage your cards? With My Cards in the Arkansas Federal app, you have more control, convenience, and safety at your fingertips. Enjoy instant card activations, detailed merchant transaction information, and robust fraud protections—all in one convenient place without the need for a separate app.

Restrict

Set limits and control transactions based on merchant type or location.

Alerts

Get instantly notified when your card is used, declined or exceeds the limits you set.

24/7 Access

Easily turn your Arkansas Federal card on or off whenever you need to.

Limit

Set specific dollar ranges for transactions to enhance your card’s security.

My Cards Features

Discover more convenience.

Enjoy 24/7 access to your cards via desktop or our mobile app.
Report lost or stolen cards.
Add cards to digital wallets.
Set your PIN.
Activate cards instantly.
Access ATMs without a debit card using CardFree Cash.

Feel more empowered.

Know where every card is stored online and which merchants you have recurring payments with for subscriptions.
Create travel plan notifications.
View and access uChoose Rewards (World Card and Business Rewards Card Only).

Find more clarity.

Deeper insights into spending means deeper understanding.
Gain total transparency into every transaction with clear merchant names.
Keep track of spending with a glance.
View merchant name, logo, exact location on map, and contact information.

Digital Issuance

Digital Issuance gives you the ability to use your new debit card in your mobile wallet while you wait for your physical card to arrive in the mail. Please Note: A digitally issued card will expire after about 30 days or once the physical card is received, whichever comes first. It is not recommended to establish recurring transactions on a Digitally Issued card, due to the temporary expiration date, wait until your physical card is received to establish these types of transactions.

Frequently Asked Questions

How do I access My Cards?

Through the Arkansas Federal mobile app, you can access My Cards through the navigation, or you can find it under Tools on desktop.

Can I use the My Cards feature on more than one device?

Yes, however, you will be required to choose one device as a primary device. You can change the primary device at login from any device.

How long does it take for a control setting to take effect?

Controls take effect immediately after enabling/disabling and/or setting the required options for the control.

Where can I edit recurring credit card payments that I set up in Card Management?

You will need to edit recurring credit card payments within Card Management, which can be accessed by navigating to your card within digital banking.