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Yes. Arkansas Federal Credit Union’s shares are backed by the full faith and credit of the U.S. Government through the National Credit Union Association (NCUA). NCUA insures savings to at least $250,000.

No. Once we have completed the account migration, you will have a new Arkansas Federal Credit Union member number. Please Note: If you are already an Arkansas Federal member, your accounts and loans will be migrated under the membership you already have. You will receive additional correspondence with your new Arkansas Federal member number and account/loan number(s) once the account migration is complete.

No. Once your account(s)/loan(s) are migrated to Arkansas Federal, you will receive an Arkansas Federal account/loan number(s). You will be receiving additional correspondence that will contain your new Arkansas Federal account/loan number(s) once the migration is complete.

Your Rheem Arkansas FCU Share Savings account will be merged to your current Arkansas Federal Share Savings account IF all aspects of the account ownership and beneficiary(s) match. If the account ownership and beneficiary(s) do not match, we will open a Personal Savings account and provide a reference description of the Rheem Arkansas FCU account description. You will receive additional correspondence with your new account number(s) once the account migration is complete.

Your Rheem Arkansas FCU club accounts will be opened as Personal Savings accounts under your Arkansas Federal membership and will maintain the account description as it appeared at Rheem Arkansas FCU. You will receive additional correspondence with your new account number(s) after the migration is complete. Please note, you can also rename any account description within Arkansas Federal’s Online Banking solution.

Your Rheem Arkansas FCU checking account will be migrated to your current Arkansas Federal membership as a non-dividend bearing Everyday Checking account and will maintain the account description as it appeared at Rheem Arkansas FCU. You will receive additional correspondence with your new account number after the migration is complete. Please note, you can also rename any account description within Arkansas Federal’s Online Banking solution.

You can order checks for your new Arkansas Federal checking account on or after May 1, 2023, and will have until May 31, 2023, to replace your Rheem Arkansas FCU checks with Arkansas Federal checks. You can stop by our Ft. Smith or Van Buren branch locations and we will order your first box of checks for free. Until your replacement checks are received, your Rheem Arkansas FCU checks will process as usual. Once you receive you new Arkansas Federal checks, you can bring your old Rheem Arkansas FCU checks to us and request that we destroy them on your behalf.

Yes, once your account information is migrated to Arkansas Federal’s account information system, we will then order your Arkansas Federal Debit or ATM card on May 1, 2023. We anticipate that you should receive your new Arkansas Federal Debit or ATM within 10 days after ordering. Please Note: Once you receive your Arkansas Federal Debit or ATM card, activate it utilizing the instructions included. Your existing Rheem Arkansas FCU debit card(s) will be deactivated when you activate your new Arkansas Federal Debit/ATM card or May 22, 2023, whichever comes first.

There is no cost to have an Arkansas Federal Debit or ATM card, or to withdraw money at an Arkansas Federal ATM, or one of the 30,000 surcharge free ATMs. However, there are certain activities that incur a fee. Our Consumer Fee Schedule provides any activities that incur a fee through the ATM.

Yes, your direct deposit(s) will post to your new Arkansas Federal account after the migration is complete. To avoid disruption of service to any of your ACH or automatic transactions, you must update any vendor(s) or company(s) depositing transactions(s) to your account with your new Arkansas Federal account/loan number(s) and our routing number (282075028). This needs to be completed no later than 30 days after the migration.

You work hard for your money, and we think you should have access to it as soon as possible — up to two days earlier. That’s why Arkansas Federal offers Early Pay¹. With Early Pay¹, Arkansas Federal members enjoy earlier access to their paychecks, pension, social security, and military pay.

Beginning May 1, 2023, you will have the ability to deposit money to your accounts at our Ft. Smith or Van Buren branches, or any of Arkansas Federal’s other 18 branch locations. You can also deposit checks remotely with mobile deposit available through Arkansas Federal’s mobile banking solution.

No. Prior to the migration you will want to make note of any payroll allocation and automatic transfers/loan payments you have established with Rheem Arkansas FCU, as these will not transfer as part of the account migration. Once the migration to Arkansas Federal is complete, you will need to re-establish your automatic transfers/loan payments within Arkansas Federal’s Online Banking solution.

Once the migration is complete you will have the ability to make your loan payments through Arkansas Federal’s Online or Mobile Banking solutions, any Arkansas Federal branch location, by contacting our call center at 800-456-3000, or you can mail your payment to: Arkansas Federal Credit Union, P.O. Box 24410, Little Rock, AR 72221.

Yes, you will continue to have the ability to make loan payments once the account migration is complete. You will need to update your previous automatic payment setup whether that is with your payroll department, bill pay, or other external financial institution. You will need to provide Arkansas Federal’s routing number (282075028) and your new loan number(s) once you receive them to ensure proper processing.

Once the migration is complete, you will have the ability to apply for a loan through Arkansas Federal’s website, through any of the 20 branch locations, or by contacting our call center.

No. Loan terms and credit requirements will correspond with the loan term and credit requirements that all Arkansas Federal members are subject to at the time the loan application is received.

Yes. All rates you pay on your current Rheem Arkansas FCU loan(s) will carry over to your Arkansas Federal Credit Union loan(s).

No, once your Rheem Arkansas FCU share savings is migrated to Arkansas Federal, your share savings account will earn the corresponding dividend rate that all Arkansas Federal members earn.

As an Arkansas Federal member, you will have the ability to access your accounts through our Online and Mobile Banking solutions, our Ft. Smith or Van Buren branches, or any of Arkansas Federal’s other 18 branch locations, by calling our Call Center, or any of the 30,000 surcharge free ATMs.

Once the migration is complete, you can register by visiting the login page and selecting “Register Your Account”. Or you can download our mobile app from the Apple App store or Google Play and selecting “Register”.

No, beginning May 1, 2023, you will have the ability to access your accounts at our Ft. Smith or Van Buren branches, or any of Arkansas Federal’s other 18 branch locations, or 30,000 surcharge free ATMs once you receive your debit or ATM card.

We’re here to answer your questions! Please don’t hesitate to visit our Ft. Smith or Van Buren branches, or any of Arkansas Federal’s other 18 branch locations, or call us at 501-982-1000 or 800-456-3000.

We may report information about your account to credit bureaus.  Late payments, missed payments, or other defaults on your account may be reflected in your credit report.